FAQ

Thinks to know ......Frequent ask questions

If you have any other questions please send an email to: kobus@supertouch.co.za

1. What is the best time to do white water rafting?
2. What is the best time to do white water rafting?
3. Who can paddle white water?
4 .
What if I have a medical condition?
5. Is rafting safe?
6. How do I judge the difficulty of a Vaal river?
7. How many people can fit in a raft?
8. What should I wear?
9. What equipment do we supply?
10. Additional Fees exclude!

11. River Gradings
12. What about the weather

What is the best time to do white water rafting?
The New River season begins in early spring September and remains to middle April. It also runs upon request through winter month but not advisable. During heavy rains rafting trips provides an intense ride with the awesome water levels. If you are a go-out--get-it type of person, this is what you're looking for in a white-water adventure.

What are the minimum that can participate?
Ages 14+

Who can paddle white water?
Nearly Everyone!!!! White water rafting is a unique, once in a lifetime experience. It is one of the most exciting activities that almost anyone in the family can enjoy. Our well designed rafts along with our expert guides allows our guests to experience one of the best rivers in the Gauteng ...without putting in years of experience.

What if I have a medical condition?
When you reserve your adventure, no matter how simple, let your reservationist know of any particular medical conditions you may have including but not limited to: diabetes, asthma, epilepsy, heart conditions, bee sting allergies, and pregnancy. We highly recommend that you consult your physician prior to rafting if you have a particular medical condition and strongly advise against rafting for women whom are in their first trimester of pregnancy.

Is rafting safe?
There are inherent risks involved with white water rafting that everyone should be aware of before getting on the water. We have an outstanding safety record due to the stringent requirements we place on our company, guides and equipment to perform beyond industry standards. Each guide holds a First Aid Certificate at a minimum and undergoes rigorous training in all aspects of River guiding and rescue. All trips are equipped with a first aid kit and cell phone to communicate in the event of an emergency. Every guest will receive a helmet and life jacket approved floatation devices or life vest (maximum chest size of 52") and all safety procedures will be explained to you prior to your River trip. Note: We reserve the right to refuse anyone participating in any of our adventures because of physical or size limitations that, in our opinion, would expose that person to extreme risk. Anyone under the influence of drugs, alcohol or demonstrating unruly behavior will be denied service, accommodations, and/or trip participation and will be ordered to leave without refund or compensation.

How do I judge the difficulty of a Vaal river?
The rivers and rapids have been classified to help you gauge their level of difficulty on a scale of Grade 1 to Grade 6, from 1 being the easiest and white water rafting level 5 being the most difficult, The Vaal river level on the sluices and is Grade 2/3 meaning Fast water, with waves but no serious obstruction, rapids that required some maneuvering, easy but may challenge the inexperience, somewhat risky if people hit rocks or take an swim

How many people can fit in a raft?
2 clients per raft

What should I wear?
Swimsuit or t-shirt & short Shoes that tie, buckle or velcro (old tennis shoes, athletic sandals, booties)
Sunscreen / Lip ice
Tight fitting cap/Hat
Sunglasses must have strap
Wind Breaker
Dry set of clothes for after the trip

What equipment do we supply?
Rafts & Equipment
APA River Guides
Waterproof containers
Cooler box

Additional Fees exclude!
Alcoholic drinks
Items of personal nature
Meals
Accommodation

What about the weather
Raft trips go rain or shine. Most rafters will get splashed and wet even on the driest days. Wear plenty of sunscreen on bright days as the sun's rays are much stronger reflecting off the water

River Gradings
Grade 1 - Moving water with few rocks and small waves. Small risk to swimmers and self rescue is easy. Grade 2 - Easy Rapids with small stoppers and small drops The line down the rapid may require some maneuvering, but is easy to read. Swimmers are seldom injured and group-rescue, but seldom needed. Grade 3 - High irregular waves with numerous obstructions. Complex maneuvering may required. Scouting from the bank may be necessary. Swimmers are seldom injured and self rescue is relatively easy, but group rescue may be required to avoid long swims. Grade 4 - Rapids are long and difficult, and required difficult maneuvering. The water is very turbulent and stoppers are powerful. Scouting from the banks is often necessary, Rescue is difficult but essential, and a good Eskimo-roll is required. Grade 5 - The rapids are extremely difficult, long and very violent, with large drops, narrow passages and complex boulder fields. Scouting definitely necessary. Rescue is difficult, and one's life is at risk if you mess up. A very reliable eskimo-roll , proper equipment, extensive experience and practice rescue skills are essential. Grade 6 - Danger to the utmost degree, You are risking your life if you run the rapid